500 Creek View Road, Suite 200
Newark, DE 19711
(302) 453-8947 (main)
(302) 453-9480 (fax)
Frequently Asked Questions
The following are answers to many of the common questions asked in our -plus years
of doing business. If your question isn't answered here,
contact us for a prompt reply.
On-site or off-site
Q: We need help programming at our location. Can you come and help us?
A: Yes, the bcsi engineers can work at your site or ours,
or a mixture of the two. With clients all over the U.S., our engineers frequently travel
for planning, development, training and installation activities.
Q: What sort of contract do you require?
A: Most often, our services are negotiated under a time-and-materials contract,
although other arrangements, such as fixed-bid, can also be made.
Rates vary based on the services provided and on the duration of the
Q: With the rapid changes in computing technology, how do your engineers
and developers keep up?
A: Our software engineers and developers are among the industry's best and most
experienced; they are constantly seeking out, acquiring,
and using the latest technology. Among our staff are specialists in real-time operating systems,
device control, embedded systems, software engineering and architecture,
most of whom have advanced degrees in Computer Science or Engineering
and multiple years of industry experience.
Q: We have a system that requires porting to a new hardware or
software environment. Can you help us?
A: Yes, our engineers have extensive experience porting applications between
Windows, Linux, Solaris, or other Unix variants, Mac OS, and QNX
operating systems. We can move your application to a new middleware
platform using CORBA, .NET, COM/DCOM, RMI, etc.
Q: Do you only develop custom software or do you make use of COTS components?
A: The bcsi philosophy is to use the most appropriate
technology for the situation and customer requirements, always with an eye on long-term cost effectiveness. If custom
or an entire application requires design and development, we can do it. If a COTS
(Commercial Off-The-Shelf) or Open Source solution
exists, we can make use of it as appropriate. Quite often the solution relies on a combination of these approaches.
What we will not do is recommend or take short cuts that are cheaper in the short-term, but
may lead to
excessive cost in the future.
Answers to other questions
Q: I didn't find an answer to my question here. What is the best way to contact you?
A:Phone or email during regular business hours
is best. After hours, send an email or leave us
a voice message and we will get back to you the next business day.